:root {
  --bg: #0f1419;
  --card: #1a2332;
  --text: #e6edf3;
  --muted: #7d8590;
  --accent: #58a6ff;
  --green: #3fb950;
  --red: #f85149;
  --orange: #d29922;
}

* { box-sizing: border-box; }
body { font-family: ui-sans-serif, system-ui, sans-serif; background: var(--bg); color: var(--text); margin: 0; min-height: 100vh; }
.header { background: var(--card); border-bottom: 1px solid rgba(255,255,255,0.08); }
.header-inner { max-width: 1200px; margin: 0 auto; padding: 0.75rem 1rem; display: flex; align-items: center; justify-content: space-between; }
.logo { font-size: 1.1rem; margin: 0; font-weight: 600; }
.user-menu { display: flex; align-items: center; gap: 1rem; }
.user-name { color: var(--muted); font-size: 0.9rem; }
.main { max-width: 1200px; margin: 0 auto; padding: 1.5rem 1rem; }
.section { margin-bottom: 2rem; }
.section h2 { font-size: 1rem; margin: 0 0 0.5rem; color: var(--muted); font-weight: 600; text-transform: uppercase; letter-spacing: 0.05em; }
.section h3 { font-size: 0.95rem; margin: 0 0 0.5rem; }
.muted { color: var(--muted); font-size: 0.9rem; }
.small { font-size: 0.8rem; }

.status-cards { display: flex; flex-wrap: wrap; gap: 1rem; margin-bottom: 0.5rem; }
.status-card { display: flex; align-items: center; gap: 0.75rem; background: var(--card); padding: 1rem; border-radius: 8px; border: 1px solid rgba(255,255,255,0.06); }
.status-dot { width: 12px; height: 12px; border-radius: 50%; background: var(--muted); }
.status-card.live .status-dot { background: var(--green); }
.status-card.down .status-dot { background: var(--red); }
.status-card .status-dot.neutral { background: var(--orange); }
.status-card strong { display: block; }
.status-card p { margin: 0.25rem 0 0; }

.btn { display: inline-block; padding: 0.5rem 1rem; border-radius: 6px; font-weight: 500; text-decoration: none; cursor: pointer; border: none; font-size: 0.9rem; }
.btn-primary { background: var(--accent); color: #fff; }
.btn-primary:hover { opacity: 0.9; }
.btn-ghost { background: transparent; color: var(--muted); }
.btn-ghost:hover { color: var(--text); }
.btn-google { background: #fff; color: #1a1a1a; }

.login-page { display: flex; align-items: center; justify-content: center; min-height: 100vh; }
.login-box { background: var(--card); padding: 2rem; border-radius: 12px; max-width: 360px; text-align: center; }
.login-box h1 { margin: 0 0 0.5rem; font-size: 1.25rem; }
.login-box .muted { margin-bottom: 1.5rem; }
.login-box .error { color: var(--red); margin-bottom: 1rem; font-size: 0.9rem; }
.login-box .btn-google { width: 100%; }

.ticket-form { background: var(--card); padding: 1rem; border-radius: 8px; margin-bottom: 1rem; }
.form-inline { display: flex; flex-wrap: wrap; gap: 0.5rem; align-items: center; }
.form-inline input { padding: 0.5rem; border: 1px solid rgba(255,255,255,0.15); border-radius: 6px; background: var(--bg); color: var(--text); font-size: 0.9rem; }
.form-inline input[name="summary"] { min-width: 220px; }
.form-inline input[name="order_number"], .form-inline input[name="customer_phone"] { width: 120px; }

.table-wrap { overflow-x: auto; }
.ticket-table { width: 100%; border-collapse: collapse; font-size: 0.9rem; }
.ticket-table th, .ticket-table td { text-align: left; padding: 0.6rem; border-bottom: 1px solid rgba(255,255,255,0.06); }
.ticket-table th { color: var(--muted); font-weight: 500; }
.assign-select { padding: 0.35rem 0.5rem; border-radius: 6px; background: var(--bg); color: var(--text); border: 1px solid rgba(255,255,255,0.15); font-size: 0.85rem; min-width: 120px; }
.badge { display: inline-block; padding: 0.2rem 0.5rem; border-radius: 4px; font-size: 0.75rem; }
.badge-open { background: rgba(210,153,34,0.2); color: var(--orange); }
.badge-in_progress { background: rgba(88,166,255,0.2); color: var(--accent); }
.badge-resolved, .badge-closed { background: rgba(63,185,80,0.2); color: var(--green); }